1. Introduction
Tour de Tsitsikamma is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your personal information.
2. Information We Collect
We collect the following personal information when you book a tour or contact us:
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- Name, email address, and phone number.
- Payment details (processed securely through third-party providers).
- Dietary preferences (if provided).
3. How We Use Your Information
Your information is used to:
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- Process bookings and payments.
- Communicate important tour details.
- Improve our services based on feedback.
- Ensure safety and emergency preparedness.
4. Data Security
We take appropriate measures to protect your data from unauthorized access or disclosure. Payment transactions are encrypted and handled by secure payment providers.
5. Third-Party Sharing
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- We do not sell or rent your personal information.
- Your details may be shared with our accommodation or transport partners only as necessary for booking purposes.
6. Cookies and Tracking
Our website may use cookies to enhance user experience. You can manage cookie preferences in your browser settings.
7. Your Rights
You have the right to:
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- Request access to your data.
- Ask for corrections to inaccurate information.
- Request the deletion of your personal data where legally applicable.
8. Updates to This Policy
We may update this policy from time to time. The latest version will always be available on our website.
9. Contact Information
For privacy-related inquiries, please contact us at:
📧 info@tourdetsitsikamma.co.za