1. Introduction
Welcome to Tour de Tsitsikamma. By booking a tour with us, you agree to the terms and conditions outlined below. Please read them carefully before making a reservation.
2. Booking and Payment
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- A non-refundable deposit is required to secure your booking.
- Full payment must be made before the tour commences.
- Prices are subject to change based on availability and operational costs.
3. Cancellations and Refunds
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- Cancellations made more than 30 days before the tour start date will receive a 50% refund.
- Cancellations made less than 30 days before the tour start date are non-refundable.
- If the event is canceled due to unforeseen circumstances (e.g., extreme weather), a credit or alternative date will be offered.
4. Safety and Liability
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- Riders participate at their own risk.
- Helmets are mandatory.
- Tour de Tsitsikamma is not responsible for injuries, accidents, or loss of property during the tour.
- It is recommended that participants have travel insurance covering medical emergencies.
5. Equipment and Rentals
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- Participants are responsible for their own bikes and gear unless renting from our partners.
- E-bike rentals must be booked in advance and are subject to availability.
6. Accommodation and Meals
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- Accommodation is provided in luxury tented camps.
- Meals include breakfast, dinner, and on-trail snacks.
- Special dietary requests must be communicated at the time of booking.
7. Changes to Itinerary
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- The tour route and schedule are subject to change due to weather conditions or other logistical considerations.
8. Code of Conduct
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- Participants must respect nature, local communities, and fellow riders.
- Littering, reckless riding, or disruptive behavior will not be tolerated.
9. Contact Information
For any queries, please contact us at:
📞 +27 82 724 0442
📧 info@tourdetsitsikamma.co.za